course directory / design engineering and quality / creative problem solving /
Creative Problem Solving
OBJECTIVES
- To promote positive & creative approaches to
solving problems
- To introduce a range of different thinking styles
- To introduce a creative problem solving model
Course Content
Introductions
- Warm up brainteasers
Creativity
- The creative process
- Creativity & innovation in organisation
- Creative – v – Structured Problem Solving
Problem Solving
- Creative problem solving process/model
- Convergent & divergent phases
Communications
- Interacting in problem solving meetings
- Creating a creative environment
- Listening for ideas (exercise)
- Speaking for easy listening
- Headlining & springboarding
- Managing, recording & using ideas
- Building & crediting
Problem Definition
- Onions/Icebergs
- Backwards forwards planning
- Re-framing/stating
- Why – Why
- Group owned problems
- Practise
Idea Generation
- Brainstorming ground rules
- Viewing problems from different perspectives
- Excursion
- Practise
Selection
- Who, When & How?
- Ideas in the bank
- The intriguing/appealing idea
Idea Development
- Overcoming acceptability barriers
- Constructive evaluation
- Dealing with concerns
- Finetuning ideas
- Making appealing, impractical ideas feasible
